DMB Designz


How does the custom embroidery process work?

We collaborate with you to understand your design requirements and digitize your artwork.Once the design is ready, we meticulously embroider it onto your chosen garments or accessories, ensuring exceptional quality and attention to detail.

What types of garments can you embroider on?

Certainly! At DMB Designz, we specialize in providing high-quality embroidery services for a wide range of garments and textiles. Our skilled embroidery artisans can embroider various types of garments, including but not limited to:

  1. T-Shirts and Polo Shirts: We can enhance the look of your casual wear with custom embroidered designs, logos, or text.

  2. Hats and Caps: Add a personalized touch to your headwear with intricately embroidered logos, names, or artwork.

  3. Jackets and Outerwear: Elevate the style of your jackets, hoodies, or vests with detailed embroidery, making a lasting impression.

  4. Uniforms and Workwear: Custom embroidery on uniforms not only creates a professional image but also promotes brand identity for businesses, schools, or organizations.

  5. Bags and Totes: Make your bags stand out by embroidering company logos, slogans, or artwork, giving them a unique and personalized touch.

  6. Aprons and Kitchen Textiles: Enhance the appearance of aprons and other kitchen textiles with beautiful and durable embroidery, perfect for restaurants and culinary businesses.

  7. Baby and Children's Apparel: Create adorable and unique baby shower gifts or children's clothing with personalized embroidery, making special occasions even more memorable.

  8. Sports and Athletic Apparel: Add team logos, player names, or numbers to sports jerseys, tracksuits, and other athletic wear, showcasing team spirit and unity.

  9. Event Merchandise: Whether it's for weddings, parties, or corporate events, we can embroider event-specific items such as commemorative shirts, towels, or accessories.

  10. Specialty Fabrics: We have experience working with a variety of fabrics, including delicate materials like silk and lace, ensuring precise and high-quality embroidery for special occasions and formal wear.

At DMB Designz, we pride ourselves on our versatility and attention to detail. If you have a specific garment or textile in mind that is not listed here, please don't hesitate to reach out. We are dedicated to bringing your unique embroidery ideas to life on the fabric of your choice.

How can I contact customer support?

You can reach our customer support team by

Can my design be in 3D Puff/Foam?

We can’t add puff for small details and tiny lines. The rule of thumb is that the puff area can be 1/3 the height of the width. So if you want an element of your design to be 1 millimeter high, then it needs to be 3 millimeters wide.


Do you ship internationally?

Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary based on your location. During the quote process, you can enter your address so we can give an accurate timeframe and estimate.

What is your return policy?

We gladly accept returns, exchanges, and cancellations within the following conditions:

  • Contact me within 14 days of delivery
  • Ship items back within 30 days of delivery
  • Request a cancellation within 1 hour of purchase

Custom items that are unworn and unused. Custom item returns are subject to a 20% restocking fee.

Conditions of return:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

What payment methods do you accept?

  • Credit card (recommended & fastest)
  • Interac e-transfer
  • Cheque
  • Purchase order (if eligible)

Specific instructions for each payment method can be found after you approve your high-quality mockups on your order tracking page.

How can my order qualify for wholesale pricing?

Available for orders over 12 pieces.

How small can you embroider letters?

Letters cannot be smaller than 5-6mm (1/4") tall. Most printed logos have text that is smaller than that, and sometimes embroidery requires a little reformatting to allow for the best possible results. Logos with excessive detail also often need to be simplified a bit to achieve consistent, reliable quality.

If we determine that changes need to be made to your logo, we'll discuss your options. We'll keep you informed every step of the way. After all, it’s your logo.

What colors can I choose?

We have hundreds of thread colors. If you tell us the Pantone color you're hoping to match, we can match it as close as possible with our existing thread colors.

Can you embroider this design?

Absolutely, within reason and limitations of embroidery. If you'd like to keep the details of the design, we suggest having it printed instead.

*Patches will all have embroidered borders*

I want to purchase a bulk order, how can I request a sample?

Certainly! To request a sample before placing a bulk order with DMB Designz, please follow these simple steps:


Contact our Sales Team:

Reach out to our dedicated Sales Team via email or phone. You can find our contact information on our website or business documentation.


Provide Details: Clearly state that you are interested in placing a bulk order and would like to request a sample. Specify the product(s) you are interested in and any customization requirements you may have.

Shipping Information: Provide your shipping address and any other relevant details to ensure the sample reaches you accurately and promptly.


Confirm Terms: Discuss the terms of the sample request with our Sales Team, including any associated costs, shipping fees, and estimated delivery time.


Receive and Evaluate the Sample: Once the sample is prepared and shipped, carefully evaluate the product to ensure it meets your quality and customization expectations.


Place Your Bulk Order: After reviewing the sample and being satisfied with the quality, contact our Sales Team again to confirm your bulk order. Provide the necessary details, such as product quantity, customization specifications, and shipping information.


Payment and Delivery: Complete the payment process as per the agreed terms. Once the payment is confirmed, your bulk order will be processed and shipped within the specified timeframe.


Please feel free to contact our Sales Team if you have any additional questions or specific requirements regarding the sample or the bulk order process. We are here to assist you every step of the way.

What's your turnaround time?

Our turnaround on average it is around 5-7 business days from time of final order approval. If you have a rush order, We'll do our best to accommodate it, just ask! (Rush fees may apply).

How big can you embroider and print?

We can embroider up to 15" and print up to 11" x 8".

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